Citizen vs. customer: different approaches to public participation in service delivery in Cape Town

Periodical Article: Citizen vs. customer: different approaches to public participation in service delivery in Cape Town

Title: Citizen vs. customer: different approaches to public participation in service delivery in Cape Town
Authors: Smith, Laïla
Vawda, Ahmedi
Year: 2003
Periodical: Urban Forum
Volume: 14
Issue: 1
Pages: 26-52
Language: English
Geographic term: South Africa
Subjects: popular participation
public sector
local government
water supply
External link: https://link.springer.com/content/pdf/10.1007/s12132-003-0002-0.pdf
Abstract: https://africabib.org/rec.php?RID=251921530&DB=h

References

  • africabib.org
  • doi.org
  • Jstor.org

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