THE EFFECT OF POOR PERFORMANCE IN SECRETARIAT STUDIES, IN TERTIARY INSTITUTION

TABLE OF CONTENT

Chapter one

Introduction

Background of the study

Statement of the study

Significance of the study

Research question

The scope of the study

Chapter two

Literature review

Aims of business education

Manpower skill development

Economic development

Work habit and attitudes

Students factors

Lecturers study

Secretaryship as a career.

Chapter three

Design for the study

Population of the study

Sample and sampling techniques

Research instrument

Validation of the instrument

Method of instrument method of data analysis

Chapter four

Result and discussion

Chapter five

Summary, conclusion and recommendation

Summary

Conclusion

Recommendation

Suggestion for further studies

Bibliography

Questionnaire

CHAPTER ONE

INTRODUCTION

BACKGROUND OF THE STUDY

The national policy on education stresses among other things the importance of skill development in the youth in preparation for a meaningful living in the society. Secretariat courses are skill subjects that requires mastering the basic principles that underline the writing of strokes and keyboards. The secretarial students must have a good ear of decipher differences in words and linguistic information. She/he must also have a good memory which serves as the data bank in the transformation of sound into shorthand characters. Secretariat study requires diligence and understanding in English words are important in secretariat courses and transcription from recorded materials dictation.

The learner of secretariat must be taught by some one who knows not only secretariat, but who can teach these subject, motivate the learner and provide an appropriate environment for learning. Furthermore, this new system of education knows a 6-3-3-4 is aimed at making students self reliant, but unfortunately students perform poorly in these secretarial subjects. Some of the possible causes of students poor performance in secretariat studies could be as a result of the following poor attitude of students towards secretariat studies lack of accessibility to classroom and equipment after lecture hours. Inability to coordinate the head, heart and the hand, students poor background in English language and poor method of teaching among other causes. Information from some old students of this college suggests that one of the most alarming problems before the college is that although there is in adequate supply of teaching and learning facilities, the few ones available after lecture hours. This problem is the motivating concern in this research.

STATEMENT OF PROBLEM       The problem of this study is that a lot of students still prefer other business courses to secretarial studies, which is mainly shorthand and typewriting despite their importance in our school curriculum and in the job market. It has also been observed that students attitude towards secretariat studies is generally poor. It is imperative and pertinent to have a look on some correlated question as regard these problems.

PURPOSE OF THE STUDY       This study is basically designed to investigate the fathers responsible for students poor performance in secretarial studies in the tertiary institution, identify the probable difficulties and problems which confront students and hinder their progress in the study of these subject.

SIGNIFICANCE PF THE STUDY       The result of the study is intended to be used to correct the errors that will be discovered. And it will provide good reason of schools to improve in secretarial (shorthand and typewriting) the need for industries to meet the scientific and technical demands of the nature has been intensified, hence scientific, technical and vocational programmes were offered at both secondary and tertiary level of education. In this respect of the need to acquire technological expertise was no longer focused on knowledge alone, but on skill too. In view of this is it time to put an end to the high failure rate of secretarial (Shorthand and typewriting) in higher institution of learning where the course are being offered.

SCOPE OF THE STUDY       This study is limited to students of the tertiary institution.

ASSUMPTION       In this study, it is assumed that the attitude of lecture and students towards the subject (typewriting and shorthand) influence the effectiveness of teaching and learning situation in one tertiary institution.

RESEARCH QUESTIONS       For the purpose of this research question are to be tested.

1.          Does students inability to gain access to classrooms and equipment after lecture hours affect their performance in secretariat (typewriting and shorthand studies)

2.          Students find it difficult to retain what they have learnt because of the difficult nature of secretariat subject (shorthand and typewriting)

3.          Student’s lack of interest in secretarial subject (shorthand and typewriting) is due to teaching methods.

4.          Lack of textbook and teaching materials studies (typewriting and shorthand) affect student’s performance.

DEFINITION OF TERMSAccording to oxford dictionary new edition defined secretarial as the staff of secretarial of a large organization that get a position of a secretary.

Attitude: This refer to the way or feeling, thinking or behaviour.

Students: A person under going a specific course in the college of other institution of learning

Lecturer: One who is able to transmit knowledge to a group of students in the higher institution.