ABSTRACT
This research project is intends to explore the appraisal of distribution system in the manufacture industry in Nigeria. I deemed it necessary sine the research topic is unique to industries in Nigeria, an environmental practical research was carried out on Nigeria brewery industry, which was used to generalizing the project objectives. This research work cannot be said to b exhaustive due to changing nature of our industries and it s not design to replace other views or subsequent research on this study objective, but has gone a long way in highlighting the ways to the much advocated efficient in distribution system. The research project is systematically arranged in 5 chapters, chapter one, deals with the general view, objective of the study and the limitation of the study etc. chapter two deals with the literature review, chapter three is the research methodology. Chapter four deals with the data presentation and analysis of findings. Chapter five is the summary recommendation and conclusion parts.
CHAPTER ONE
1.0 INTRODUCTION
1.1 GENERAL OVERVIEW
Production deem not complete until the product gets to the consumers in the high quality, in the right time, at the right place, at the right price at the right quality and in good condition.
Owing to the life rang of industries in Nigeria, it becomes very essential to have efficient distribution system so summer, basically the aim of any industry is to minimize cost and maximize profit in order to achieve this, a firm will have to identify the high cost generating centers and hence try to reduce them. Distribution activities generate cost, the aim of a physical distribution management in industries is to brig to absolute minimal the total cost distribution and the same time ensure effective distribution to achieve high customer services and satisfaction.
The distribution reference to the retailing or selling function means, a vast industry which is composed of many thousands of outlet ranging in size from shop to large departments, departmental stores and cash and carry warehouses, all of which attempt to supply the needs of our customers or consumers.
Physical distribution management is concerned with the movement of raw materials and finished products from the supplier to the manufacture and customer. It is the links between manufacturing and production on one hand and the retailer and customer on the other hand.
According to Drucker a well know management expert, physical distribution management is the last great frontier of cost reduction.
Element of physical distribution management. Physical distribution management is grouped into the following elements:
a. Transport
b. Warehousing
c. Order processing
d. Administration and inventory control
e. Receipts and dispatch
f. Stockholding of inventory
g. Packaging
The concept of physical distribution is concerned with the relation between all the above elements; since change to any one function will affect those element to a greater or lesser extent. The center for physical distribution management in 1984 analyzed the cost of distribution as an average percentage of sales turnover for all commodities. It is observed that transport cost which include both the truckey movement between a manufacturer and distribution depots and warehouse, and the cost of distribution to retailer are the highest single costs, they nevertheless represent les than half the total distribution cost.
Warehousing the product at various stages in the distribution process in the next most vital cost, but administration and inventory control are also heavy distribution overhead packaging is another very significant element of the total cost.
Companies can loss customers when they fail to make their good available time. The industries, going by all these can be effective in physical distribution of their product, such effectiveness can range from ensuring that profit is earned in the process and achieve their private goal of the business, will standing the competition minimize the cost and profit maximize in physical distribution activities.
The researcher will examine in his study the physical distribution system in industries will particular reference to the Nigeria bottling company Ontisha Anambra state. All with a view to eliminate the ineffectiveness of physical distribution of coke products in Onitsha areas and suggest areas of improvement.
1.2 STATEMENT OF THE PROBLEM
In most business operation today, especially those that have one thing or the other to do with distribution, the task of carrying out their function so as to the effective is not an easy one.
Emphasis is laid on the problems associated with the ineffective distribution of coke product by NBC Plc Ontisha.
Inflation is fundamental caused by insufficient supply of essential commodities in relation to demand, and this is worsened by the ineffective distribution of whatever stock of product produced. There are basic facilities required in product distribution activities such as mechanized equipment for easy loading and off-loading, storage facilities etc but is unfortunate that these are lacking in our industries. As a result it has caused some problems in distributing system affecting the effectiveness of physical distribution. Some of the problems encountered by the company in physical distribution areas follows:
TRANSPORTATION: Some of the roads are mortorable while some are not. The rural areas are the worst delivery to such areas are very difficult.
The company also encounter the problem of increased competition from companies like 7up bottling Plc.
WAREHOUSES: These are few and far apart, as a result of the reasonable distance between depots and the customers price of product tends to be higher in remote area of onitsha and surrounding environment.
1.3 OBJECTIVE OF THE STUDY
For any profit making organization like Nigeria Bottling company, the main aim is high productivity and maximum satisfaction of customer need unfortunately despite all the air craft machines available, customer are most at time disappointed. This is because the management fail to use adequate of effective physical distribution system.
The purpose of the study is
1. Therefore to find how Nigerian bottling company can solve the problem of ineffective distribution of coke product by NBC Plc Onitsha
2. How NBC can maximize customer satisfaction through the use of appropriate distribution system
3. How to solve the problem associated with the transportation and warehouse in either to improve the profitability of the establishment
4. How to solve the problem associated with increase competition through the user of effective distribution systems
1.4 SIGNIFICANCE OF THE STUDY
The study is to appraise the effect of physical distribution system on the productivity and profitability of Nigerian Bottling Company management with particular reference to Nigerian Bottling company coca cola onitsha.
It is therefore, expected that it will help NBC and other company in the same industrial in providing possible solution to it physical distribution problems.
It will help the future researcher who will like to do a research on appraisal of physical distribution for further consultation.
The study gives this researcher the opportunity to know more about the Nigerian bottling coca cola onitsha.
1.5 RESEARCH QUESTION
Based on the project topic and the objective of the research question have seen formulated.
1. How is distribution decision/policy made?
2. How does this policy
3. Depot location their operation and documents in use
4. Means of distributing the goods to the depots?
5. Customers problems encountered
6. What distribution arrangement in onitsha and it environment
7. How does the distribution efficiency contribute to the profit of the company?
8. What distribution problem do you encountered in attempt to get the product to the customers.
1.6 HYPPOTHESIS
It is very vital for the researcher to bring out some provisional or tentative assertion on the basis of their presumed correction.
HA2: An effective application of physical distribution is a means by which an organization objective can be achieved
HA2: An effective application of physical distribution is not means by which an organization objective can be achieved
HA2: There is a significant relationship between effective distribution system and increased sales of the firms products
HA2: There is no significant relationship between effective distribution system and increased sales of the firms products
1.7 SCOPE OF THE STUDY
The study covers the distribution in the Nigerian bottling company (NBC) Plc, Ontisha. The producer of
a. Coca cola
b. Sprite
c. Fanter (quinine and orange, lemon and chapman)
d. Frest bitter lemon
e. Club soda
The researcher will focus the study and the effectiveness of physical distribution activities in NBC Plc, Onitsha Anambra state
1.8 LIMITATION OF THE STUDY
In actual sense, study should involved the study of some of the manufacturing industries of these because of the geographical distribution of these industries. It will not be possible for the researcher to carry out research work on these industries owing to this the researcher is concentrating on the Nigeria bottling company Onitsha Anambra state.
In carrying out this project work, the research faced some problems which ranged from financial constraints, time constraint to the problems of data collection
Time factor, which arise when this researcher was exposed to opportunity cost, that is whether to have 100% attendance lecture for use some days for lecture and attitude of Nigerian to project problem caused by the attitude of Nigerians of project and power holding plc intermittent power failures. However bearing these constraints in mind the researcher has made effect to ensure that he left no stone unturned in the research for materials and evidence necessary for the purpose of carrying out this research successfully.
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