Assessment of the Impact of POS Business in Reducing the Unemployment Rate in Dustin-ma Metropolis
Chapter One
Abstract
This study employed a quantitative survey research design to investigate the impact of Point of Sale (POS) businesses on unemployment in Dutsin-ma metropolis, Nigeria. A structured questionnaire was meticulously designed and administered to a sample of 120 respondents, comprising residents and business owners directly affected by the presence of POS businesses. The survey aimed to gather numerical insights into the employment opportunities created by POS businesses, their contribution to skills development, and their overall impact on the unemployment rate. Data collected were systematically presented and analyzed using SPSS version 27. The statistical tool facilitated a comprehensive exploration of the survey results, employing descriptive and inferential statistics to draw meaningful conclusions. Hypotheses were tested using a one-sample t-test, with an assumed mean of 0 and a critical table value of 2.92 at a 5% level of significance. This rigorous testing approach provided a robust examination of the study’s key propositions. The findings of the study revealed compelling insights into the positive impact of POS businesses on reducing unemployment, contributing to skills development, and enhancing the overall socio-economic well-being of Dutsin-ma metropolis. The t-test results substantiated the significance of these impacts, indicating a substantial and positive influence on the community. The study’s conclusion, drawn from the empirical evidence, underscores the pivotal role of POS businesses in addressing unemployment challenges in the local context. In light of these findings, the study offers recommendations for stakeholders, emphasizing the importance of fostering the growth and sustainability of POS businesses to maximize their socio-economic benefits. This research contributes to the existing literature by providing context-specific insights into the relationship between technology-driven businesses and unemployment, grounded in a robust quantitative research design.
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CHAPTER ONE
INTRODUCTION
 Background to the Study
Unemployment, a global challenge touching both developed and developing economies, casts a shadow on Dutsin-ma metropolis in Nigeria, impacting its socio-economic landscape. In response to this issue, the rise of various businesses, notably the Point of Sale (POS) sector, has emerged as a beacon of hope. The POS business, revolving around electronic payment systems, has gained momentum due to its efficiency and convenience. Within the context of Dutsin-ma metropolis, the exploration of how POS businesses can be a transformative force in reducing unemployment warrants a closer look.
The infusion of POS businesses in Dutsin-ma mirrors the worldwide trend of transitioning towards electronic payment systems. Adeoti’s (2021) insights into the challenges faced in utilizing POS terminals in Nigeria underscore the growing importance of such technologies. This trend aligns with the global shift towards cashless economies and the adoption of technology-driven solutions to socio-economic challenges, as evident in the policies outlined by the Central Bank of Nigeria (CBN) in 2021 and discussions on a cashless society by David (2022).
Delving into the impact of POS businesses on unemployment requires a nuanced understanding of the local dynamics in Dutsin-ma metropolis. Akerejola’s (2017) exploration of the determinants and adoption of POS in Lagos State provides valuable insights into the factors influencing the acceptance and utilization of POS technology in a Nigerian context. This perspective helps to grasp the intricacies of local factors influencing the growth of POS businesses in Dutsin-ma metropolis.
The adoption of POS technology goes beyond mere transactional convenience; it has the potential to be a catalyst for employment generation. Anyanwu and Anumaka’s (2020) examination of the challenges and prospects of POS and cashless policies in Nigeria provides crucial insights into how POS businesses can align with national policies and initiatives, potentially creating an environment conducive to job creation.
Examining the skills development and training initiatives offered by POS businesses becomes pivotal in assessing their impact on unemployment. Adeoti and Oshotimehin’s (2021) focus on assessing consumers’ satisfaction with POS adoption indicates that as POS businesses expand, they are not only creating job opportunities but also investing in the human capital development of the local workforce. Evaluating the skills acquired through these initiatives becomes essential in understanding the quality and sustainability of employment generated.
Mafimisebi et al.’s (2019) research on the effect of POS utilization on the demand for agricultural commodities sheds light on the broader economic implications. It suggests that the influence of POS businesses extends beyond immediate employment to shaping overall economic activities and influencing the demand for goods and services. This interconnection underscores the potential of POS businesses to contribute significantly to the economic growth of the Dutsin-ma metropolis.
However, a critical examination of the challenges associated with POS technology adoption is essential. Fajana’s (2020) exploration of the functioning of the Nigerian labour market provides a backdrop for understanding the broader economic context in which POS businesses operate. Acknowledging that unemployment is influenced by systemic issues within the labour market, beyond technological advancements, calls for a comprehensive approach.
While the adoption of POS technology in the Dutsin-ma metropolis appears promising, it is essential to recognize its challenges. Okoye’s (2018) study on the effect of cashless banking on the unemployment rate raises questions about the inclusivity and accessibility of these technologies. Policymakers and stakeholders need to ensure that the benefits of POS businesses reach all segments of the population, avoiding potential disparities in economic opportunities.
Statement of Problem
Despite the promising trajectory of Point of Sale (POS) businesses in the Dutsin-ma metropolis as potential contributors to alleviating unemployment, there exists a crucial need to address several gaps that hinder a comprehensive understanding and effective implementation of strategies. The multifaceted nature of the issue prompts a closer examination to identify these gaps and pave the way for targeted interventions.
Firstly, there is a lack of in-depth research on the specific employment opportunities created by POS businesses in Dutsin-ma. While the adoption of electronic payment systems is on the rise, there is a dearth of empirical evidence detailing the types of jobs generated, their sustainability, and the sectors in which they predominantly emerge. Understanding the nuanced employment landscape will provide clarity on the actual impact of POS businesses on reducing unemployment.
Secondly, the skills development and training initiatives facilitated by POS businesses remain inadequately explored. While some studies touch upon consumer satisfaction and general POS adoption, there is a gap in understanding how these businesses contribute to enhancing the skill sets of the local workforce. An in-depth analysis is needed to uncover the specific skills acquired, their relevance to the evolving job market, and the long-term employability of individuals trained by POS businesses.
Furthermore, the broader economic implications of POS businesses on the demand for goods and services require more comprehensive exploration. While Mafimisebi et al. (2019) shed light on the agricultural sector, there is a gap in understanding how the ripple effects extend to other industries and the overall economic landscape of the Dutsin-ma metropolis. A holistic assessment of the economic interconnectedness will provide insights into the sustainability and scalability of the positive impacts observed in certain sectors.
Lastly, the inclusivity and accessibility of POS technologies need meticulous scrutiny. Okoye’s (2018) study hints at potential disparities, suggesting the need for a more focused investigation into how different segments of the population benefit from the proliferation of POS businesses. Understanding potential barriers and ensuring that the advantages of these technologies reach marginalized communities will be essential for crafting policies that foster inclusive economic growth.
In addressing these gaps, this research aims to contribute valuable insights that can inform policymakers, business owners, and community leaders in devising targeted strategies to harness the full potential of POS businesses in the Dutsin-ma metropolis for substantial and inclusive reduction of unemployment.
Objectives of the Study
The specific objectives of this study include to:
- Explore the employment opportunities created by POS businesses in the Dutsin-ma metropolis.
- Examine the skills development and training initiatives provided by POS businesses to the local workforce.
- Assess the overall impact of POS businesses on the unemployment rate in Dutsin-ma metropolis.
Research Questions
- What employment opportunities have been created by POS businesses in the Dutsin-ma metropolis?
- How do POS businesses contribute to the skills development and training of the local workforce?
- What is the overall impact of POS businesses on the unemployment rate in Dutsin-ma metropolis?
Research Hypotheses
Null Hypotheses(H0):
- POS businesses have no significant positive impact on reducing unemployment in the Dutsin-ma metropolis.
- POS businesses do not contribute to the skills development and training of the local workforce.
- The overall impact of POS businesses on the unemployment rate in the Dutsin-ma metropolis is not substantial.
Alternative Hypotheses(H1):
- POS businesses have a significant positive impact on reducing unemployment in the Dutsin-ma metropolis.
- POS businesses contribute to the skills development and training of the local workforce.
- The overall impact of POS businesses on the unemployment rate in the Dutsin-ma metropolis is substantial.
Significance of the Study
This research bears paramount importance as it delves into the pivotal role of Point of Sale (POS) businesses in mitigating the unemployment challenges prevalent in the Dutsin-ma metropolis. The outcomes of this study have the potential to serve as a guiding light for policymakers, business proprietors, and community leaders, offering valuable insights that can shape the formulation of strategic approaches. By understanding how POS businesses contribute to the employment landscape, stakeholders can craft informed policies and initiatives geared towards fostering economic development and establishing sustainable employment opportunities within the metropolis.
The significance of this study lies in its ability to offer a comprehensive understanding of the impact of POS businesses on unemployment, extending beyond mere numerical statistics. The insights garnered can be instrumental in developing targeted interventions that address the specific needs of the local workforce. Policymakers, armed with a nuanced comprehension of the employment dynamics influenced by POS businesses, can enact measures that catalyze job creation and economic growth.
Furthermore, the findings hold substantial relevance for business owners operating in the Dutsin-ma metropolis. Armed with insights into the employment patterns associated with POS businesses, entrepreneurs can tailor their strategies to align with the prevailing market trends. This adaptability not only positions businesses for success but also contributes to the overall economic vibrancy of the metropolis.
Community leaders, as recipients of the study’s findings, gain a nuanced perspective on how POS businesses can be harnessed as instruments of positive change. This knowledge equips them to advocate for policies that promote the inclusive and sustainable growth of the local economy. Overall, the study serves as a linchpin for fostering collaboration and informed decision-making among key stakeholders, paving the way for a more resilient and prosperous future for the Dutsin-ma metropolis.
Scope of the Study
This research focuses on the impact of POS businesses on unemployment in the Dutsin-ma metropolis. The study considers the period from the emergence of POS businesses in the area until the present day, allowing for a comprehensive analysis of their role in the local economy.
Operational Definition of Terms
Unemployment: The state of being without a job or a source of income, as defined by the International Labour Organization (ILO).
POS Business: Refers to point-of-sale businesses that facilitate electronic payments through debit or credit cards.
Skills Development: The process of enhancing and acquiring new skills relevant to the POS business operations.
Training Initiatives: Programs designed to educate and equip individuals with the necessary knowledge and skills for effective participation in the POS business sector.
Local Workforce: The collective labour pool of individuals residing in the Dutsin-ma metropolis.
Economic Development: The sustained, concerted actions of policymakers and communities that promote the standard of living and economic health of a region.
Sustainable Employment Opportunities: Jobs that provide long-term stability and contribute to the overall well-being of individuals and the community.
Policymakers: Individuals involved in the formulation and implementation of policies at the local, regional, or national level.
References
- Anyanwu, G. I., & Anumaka, C. I. (2021). Point of Sale and Cashless Policy in Nigeria: Challenges and Prospects. Asian Journal of Economics, Business and Accounting, 20(2), 42-57.
- Ayo, C. K., & Babajide, D. O. (2019). Designing a reliable e-payment system: Nigeria a case study. Journal of Internet Banking and Commerce, 11(2), 1-18.
- Ayo, C.K. (2019). Information Systems and Technologies. McKay Education series, First Edition, 649p.
- Ayodele, T.D. (2019). Nigerian payment systems through electronic banking (E-Banking): A review. International Journal of Transformations in Business Management, 5(2), 27-33.
- Beiske, B. (2017). Research Methods: Uses and Limitations of Questionnaires, Interviews and Case Studies. GRIN Verlag.
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