The study investigated human relations functions available in EMENITE Plc. and AMAH BREWERIES NGWO. Questionnaire structured in two phases were used as instrument. The population consisted the management and the employees of both companies for this research and a sample of 150 was used out of the total population of 300.
From the analyses of the data: it was discovered that EMENITE and AMAH BREWERIES have beautiful human relations policies that have motivated their staff towards greater work output. However, some recommendations were made to take care of the problems of human relations policies identified in the study.
Title page                            i
Approval page                         ii
Dedication                           iii
Acknowledgement                        iv
Abstract                            vi
Table of contents                        vii
List of tables                        x
CHAPTER ONE
Introduction                            1
1.1   Background of the study                 1
1.2   Statement of the problem                  4
1.3   Purpose of the study                   5
1.4   Significance of the study                   5
1.5   Delimitation of the study                   6
1.6   Assumption of the study                   6
1.7   Research questions                   7
1.8   Definition of terms                   8
1.9   Implication of the study                   9
CHAPTER TWO
Review of Related Literature                   11
2.1   Historical background of human relation         12
2.2   The concept of human relations               18
2.3Â Â Â Human relations policy as a factor to industrial harmony. 20
2.4   The impact of human relations policies         24
CHAPTER THREE
Research methodology                     32
3.1   Research design                      32
3.2   Population of the study                   32
3.3   Sample and sampling technique             32
3.4   Instrument for data collection                33
3.5   Validation for the research instrument            33
3.6   Reliability of the instrument               34
3.7   Method of administering research instrument       34
3.8   Method of data analysis                  35
CHAPTER FOURÂ
4.0   Data Presentation And Analysis             36
CHAPTER FIVEÂ
Discussion of findings, summary, conclusion and
recommendations                         49
5.1   Discussion of findings                   49
5.2   Conclusion                         55
5.3   Recommendation                     55
5.4   Limitations of the study                   56
5.5   Area for further research                   57
Reference                           58
APPENDIX Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â Â 63
Questionnaire                           65
TABLE 1:Â Â Â Table showing the respond of the respondents on
whether the companies have human relations policies.
TABLE 2:Â Â Â Table showing the respond on the awareness or
knowledge of he existence of these polices.
TABLE 3:Â Â Â Table showing the respond of the respondents and
the impact of human relations policies on secretaries.
TABLE 4:Â Â Â Table showing the respond of the respondents on
the nature human relations policies.
TABLE 5:Â Â Â Table showing the respond of the respondents on
the type of human relations policies available in EMENITE PLC and AMAH BREWERIES NGWO.
TABLE 6:Â Â Â Table showing the respond of the respondents on
the relationship between the boss and the secretaries.
TABLE 7:Â Â Â Table showing the respond of the respondents of
staff development and training scheme.
TABLE 8:Â Â Â Table showing the responds of the respondents on
the influence of delegation of the bosses power to secretaries.
TABLE 9:Â Â Â Table showing the responds of the respondents on
the impact of monetary reward on the secretaries.
TABLE 10:Â Â Â Table showing the respond of the respondents on
the influence of further training and development of secretaries.
TABLE 11:Â Â Â Table showing the respond of the respondents on
whether secretaries are motivated by the boss’s attitude.
TABLE 12: Â Â Â Table showing the respond of the respondents on
the measure the management should adopt to motivate workers adequately.
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