The Impact Of Infectious Epidemic On Service Rendering A Case Study Of Coronavirus Disease
TABLE OF CONTENTS
Title page – – – – – – – – – – i
Declaration – – – – – – – – – ii
Certification – – – – – – – – – – iii
Dedication – – – – – – – – – iv
Acknowledgement – – – – – – – – – v
Table of content – – – – – – – – – vii
List of tables – – – – – – – – – – x
Abstract – – – – – – – – – – xi
CHAPTER ONE: INTRODUCTION
1.1. Background to the study – – – – – – – – 1
1.2. Statement of problem – – – – – – – – – 2
1.3. Objectives of the study – – – – – – – – 3
1.4. Research questions – – – – – – – – 4
1.5. Research Hypothesis – – – – – – – – 6
1.6. Significance of the study – – – – – – – – 4
1.7. Scope of the study – – – – – – – – 5
1.8. Operational definition of terms – – – – – – – 6
1.9. Organization of the Study – – – – – – – 6
CHAPTER TWO: LITERATURE REVIEW
2.1. Introduction – – – – – – – – 8
2.2. Conceptual Literature – – – – – – – 8
2.2.1 Service – – – – – – – – – 8
2.2.2. Coronavirus Disease (COVID-19) – – – – – – 14
2.2.3. Coronavirus Disease (COVID-19) Nigeria Case – – – – 15
2.3. Reviews of Empirical Studies – – – – – – – 16
2.4. Theoretical Review – – – – – – – – 19
2.4.1. The infectious disease causation theory – – – – – 19
2.4.2. The infectious disease transmission mechanism theory – – – 20
2.5. Theoretical Framework – – – – – – – 24
CHAPTER THREE: RESEARCH METHODOLOGY
3.1. Introduction – – – – – – – – – – 27
3.2. Research Design – – – – – – – – – 27
3.3. Population of the Study – – – – – – – – 28
3.4. Sampling Size – – – – – – – – – 28
3.5. Sampling Technique – – – – – – – – 29
3.6. Instrument for Data Collection – – – – – – – 29
3.7. Method of Data Collection – – – – – – – 30
3.8. Validity/Reliability of Instrument – – – – – – 30
3.8.1. Reliability test – – – – – – – – – 31
3.9. Method of Data Analysis – – – – – – – 33
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1. Introduction – – – – – – – – – 34
4.2. Data Presentation/Analysis – – – – – – – 34
4.3. Testing of hypothesis – – – – – – – – 40
4.3. Discussion of Findings – – – – – – – – 42
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1. Introduction – – – – – – – – – 45
5.2. Summary – – – – – – – – – 45
5.3. Conclusion – – – – – – – – – 46
5.4. Recommendations – – – – – – – – 47
5.5. Limitations to the Study – – – – – – – 48
5.6. Suggestions for Further Studies – – – – – – 48
REFERENCES – – – – – – – – – 49
APPENDIX – – – – – – – – – – 51
LIST OF TABLES
Table 1 Sex of Respondents – – – – – – – – 34
Table 2 Age distribution of Respondents – – – – – – 34
Table 3 Marital status of respondents – – – – – – 35
Table 4: Respondents views on whether they have heard of coronavirus disease – 35
Table 5: Respondents views on how they heard of COVID-19 – – – 36
Table 6: Respondents views on how they rate the level of coronavirus disease in Nigeria as
compared to other countries of the world – – – – 36
Table 7: Coronavirus disease has effect on the level of service rendering in Nigeria 37
Table 8: Respondents views on whether Coronavirus disease has stand as a hinge to the smooth
operations of service renderers in Nigeria – – – – – 38
Table 9: Test of Hypothesis I – – – – – – – – 40
ABSTRACT
This research work empirically explored the impact of infectious epidemic on service rendering a case study of corona virus disease. The objectives of this study were to examine the level of coronavirus disease in Nigeria, investigate the impact of coronavirus disease on the level of service rendering in Nigeria. The scope of the study is all suppliers of services in Nigeria, The infectious disease transmission mechanism theory was used as a framework. The research design used for this study is survey, the population targeted for this study consists of all suppliers of services across the country. 400 service suppliers were used as sample size and cluster sampling technique was applied. Instrument used for this study is the questionnaire. Data collected were collected from primary sources. From the analysis of the data, the findings shows that the level of coronavirus disease in Nigeria as compared to other countries is average, coronavirus disease has effect on the level of service rendering in Nigeria. Following the findings, it was recommended that measures should be devised to curb the spread of the virus and vaccine created so as to prevent further hinge on service rendering activities. The study concludes that coronavirus disease has a negative effect on service rendering.
Keywords: coronavirus disease, service, Nigeria.
Do you need help? Talk to us right now: (+234) 08060082010, 08107932631 (Call/WhatsApp). Email: [email protected].IF YOU CAN'T FIND YOUR TOPIC, CLICK HERE TO HIRE A WRITER»
