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The Role Of Leadership In Banking Performance


This study was on the role of leadership in banking performance. The total population for the study is 200 staff of selected banks in Lagos state. The researcher used questionnaires as the instrument for the data collection. Descriptive Survey research design was adopted for this study. A total of 133 respondents made up human resource managers, customer care officers, senior staff and marketers were used for the study. The data collected were presented in tables and analyzed using simple percentages and frequencies.

Chapter one


  • Background of the study

Leadership, generally, is defined as influence. It is the ability to influence people to willingly work towards achieving set goals. The influencer (a person or a group), referred to as the leader or the leadership must have a goal or goals to attain. Leadership touches the behaviour and attitude of a people and causes them to work towards accomplishing the set goals. They will not only do the work willingly, they will also do it with zeal and confidence. When you lead, you, conduct and direct. The ingredients of leadership are knowledge of motivation, ability to inspire people and style of leading. Koontz (1978) opined that: “Leaders act to help a group attain objective with the maximum application of its capabilities. They do not stand behind a group to push and to prod; they place themselves before the group as they facilitate progress and inspire the group to organizational goals.

  1. Effective leadership is the ability to make others work for you willingly, zealously and confidently when you are physically present and, especially, when you are not physically present. So, while bank management implements the policies of the board of directors, they should leave the operational staff alone to carry out operations of the enterprise to logical end. The essence of leadership is followership. It is the willingness of people to follow someone that makes that person a leader. However, it is observed that people tend to follow those whom they perceive as a means of achieving their own desires, wants and needs. From this viewpoint it should be seen that leadership and motivation are closely related concepts. Leadership demands effective harmonization of personal and organizational goals.

bank management in most Nigerian banks have failed to leave up to government expectation prompting the regulatory authorities to impose sanctions and where this was not enough they were closed down. The reduction of Nigerian deposit money banks (formerly known as commercial banks) from 89 to 24 banks in 2005 is still very fresh. In 2008, the regulatory authority precisely Central Bank of Nigeria (CBN) replaced the management of eight deposit money banks namely Union Bank Plc, Intercontinental bank, Wema bank, Equatorial trust bank etc. There have been incidences of bad corporate governance, poor risk management and above all inadequate human capital and managerial ability on the part of leadership.

Most organizations fail to attain profitability targets due to limited experience and exposure to strategic leadership (Carmeli et al., 2011). Knowledge of strategic leadership is essential because the demands from shareholders and stakeholders on the top management teams have increased in both intensity and complexity (Carter & Greer., 2013). Some top leaders of banks embark on the work of strategic leadership without sufficient training and experience in the work of strategic leadership. Limited strategic leadership experience may cause a decline in performance. A lack of orientation to the work of strategic leadership may jeopardize organizational competitiveness, performance, and sustainability (Bansal & Desjardine, 2014).

Statement of the problem

The failure of most organizations to attain profitability targets is due to a limited experience and exposure to strategic leadership (Carter & Greer, 2013). The estimated failure rate of leadership in meeting profitability targets is as high as 60% (Vugt & Ronay, 2014). The general business problem is that some top leaders in banks embark on the work of strategic leadership without strategic leadership training and orientation to the work of strategic leadership. The specific business problem is that some executives in banks lack the strategic leadership skills to enhance banking profitability.

Objective of the study

The objectives of the study are;

  1. To ascertain the relationship between leadership and banking performance
  2. To ascertain the role of leadership in banking profitability
  3. To ascertain whether leadership influences employee performance

Research hypotheses

For the successful completion of the study, the following research hypotheses were formulated by the researcher;

H0: There is no significant relationship between leadership and banking performance.

H1: There is significant relationship between leadership and banking performance.

H02: There is no role of leadership in banking profitability.

H2: There is role of leadership in banking profitability

Significance of the study

The study will be very significant to study and the banking sector. The study will give a clear insight on the role of leadership in banking performance. The study will also serve as a reference to other researcher that will embark on the related topic

Scope and limitation of the study

The scope of the study covers the role of leadership in banking performance. The researcher encounters some constrain which limited the scope of the study;

  1. a) AVAILABILITY OF RESEARCH MATERIAL: The research material available to the researcher is insufficient, thereby limiting the study
  2. b) TIME: The time frame allocated to the study does not enhance wider coverage as the researcher has to combine other academic activities and examinations with the study.


Leadership: Leadership is both a research area and a practical skill encompassing the ability of an individual or organization to “lead” or guide other individuals, teams, or entire organizations

Banking performance: The term ‘performance’ means carrying into execution or achievement; or accomplishment of specific activities, or the performance of an undertaking of a duty. ‘Bank performance’ may be defined as the reflection of the way in which the resources of a bank are used in a form which enables it to achieve its objectives


This research work is organized in five chapters, for easy understanding, as follows

Chapter one is concern with the introduction, which consist of the (overview, of the study), historical background, statement of problem, objectives of the study, research hypotheses, significance of the study, scope and limitation of the study, definition of terms and historical background of the study. Chapter two highlights the theoretical framework on which the study is based, thus the review of related literature. Chapter three deals on the research design and methodology adopted in the study. Chapter four concentrate on the data collection and analysis and presentation of finding.  Chapter five gives summary, conclusion, and recommendations made of the study


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