SPIRAL GROWTH OF BANKS IN NIGERIA. MANPOWER PROBLEMS AND SOLUTIONS. (A CASE STUDY OF A SELECTED COMMERCIAL BANK IN DELTA STATE).
ABSTRACT
A research into the spiral rgowth of banks in Nigeria: manpower problems and solutions, cannot be over emphasized. In pursuance of this investigation the researcher formulated four research objectives, utilized library and sample survey techniques.
Data were gathered through primary and secondary sources and were then analyed using tabular and textual modes of data presentation.
The major finding of the research was the institutional arrangements available to the banking industry to train and develop it manpower in order to match the growth in order to match the growth in the industry are adequate and sufficient. It was further discovered that the problems being encountered by banks due to inadequate manpower included frequent roaching of professionally trained stuff, high compensation levels, considerable dilution of standards, high and indespread non utilization of modern management techniques, poor banking services and weak internal control. Others include bad loan portfolio problems, contravention of statutory regulations, unethical credit policies and other unacceptable practices.
Some recommendations were made which if implemented would guarantee an abundant and professionally trained manpower for the banking industry.
ACKNOWLEDGEMENT
The successful completion of this work could not have been possible without the effort and support given to me by a lot of people. Among them include Mr. & Mrs. Uti, Alice Uti, Monday Uti, Isaiah & Regina Uti and a host of others. Their courage, financial and moral support had made it possible for the completion of this job.
I am also greatly indebted to my project supervisor Sir D.C Osuagwu for his guidance during the course of this research work. Indeed, his tolerance, patience and fatherly advice had spurred me to greater height.
Again, I wish to thank the librarian institute of management and Technology (IMT) Enugu for their support in sorting out needed material for the research.
Above all, I am grateful to the Almighty God for granting me the enabling grace to scale through the academic hurdles inspite of many hindrances. My Lord, I remain grateful to you.
TABLE OF CONTENTS
TITLE PAGE
APPROVAL PAGE
DEDICATION
ASTRACT
ACKNOWLEDGEMENT
TABLE OF CONTENTS
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
1.2 STATEMENT OF THE PROBLEMS
1.3 OBJECTIVES OF THE STUDY
1.4 HYPOTHESIS
1.5 SIGNIFICANCE OF THE STUDY
1.6 SCOPE AND LIMITATIONS OF THE STUDY
CHAPTER TWO
2.0 REVIEW OF RELATED LITERATURE
2.1 BANKING INDUSTRY AND MANPOWER GENERATION IN NIGERIA
2.2 MANPOWER CHALLENGES OF THE GROWTH OF BANKING INDUSTRY
CHAPTER THREE
3.0 RESEARCH DESIGN AND METHODOLOGY
3.1 RESEARCH METHOD USED
1.2 POPULATION OF THE STUDY
1.3 DETERMINATIONOF THE SAMPLE SIZE
1.4 INSTRUMENTS OF DATA COLLECTION
1.5 PROCEDURE IN GATHERING DATA
1.6 CONSTRAINTS OF DATA COLLECTION
1.7 DATA TREATMENT TECHNIQUE
CHAPTER FOUR
4.0 PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
4.1 BACKGROUND INFORMATION
4.2 SOURCE OF MANPOWER AND ITS DEVELOPM ENT STRATEGIES
4.3 MANPOWER PROBLEMS AND SOLUTION TO THE GROWTH OF THE BANKING INDUSTRY
4.4 SUMMARY REPSONSES
CHAPTER FIVE
5.0 SUMMARY OF FINDING, CONCLUSION AND RECOMMENDATIONS
5.1 SUMMARY FO FINDINGS
5.2 RECOMMENDATIONS
5.3 CONCLUSIONS
5.4 BIBLIOGRAPHY
APPENDIX
CHAPTER ONE
1.0 INTRODUCTION
1.1 BACKGROUND OF THE STUDY
In Nigeria, commercial and merchant banking date back to 1894 when the Bank of British West Africa (BBWA) was established and 1960 when Philip Hill (Nigeria) limited and Nigeria acceptances limited were set up. Since thus, the general profile of the Nigera banking industry has transformed in various dimensions, and particularly, the growth in terms of number has been quite phenomenal. Thus, the number of comemrcial and merchant bansk in the country comes to 120 (with 2076 branches) as at the end of december, 1994 according to reports released by the central Bank of Nigeira. This was unexpected because various policies put in place so as to achieve a realistic exchange rate for naira distrupted price levels. Anthr reason for the increase in number of banks is the widening of the sphere which banks could operate. The general deregulation permits banks to do lot more business and particularly the distribution between merchant and comemrcial banking.
Thereore, the upsurge in number of bank itself is a positive development because more people are now aware of banking services than before . but the rapid expansion that has been envisaged above in the number of banks and their branches would no doubt require greater bank manpower throughout the system. Bank management quite unlike the management of other business, is a specialized profession because its stock in trade (i.e. money) s so easy to defalcate. Therefore, it calls for people of extremely high calibre and good training. It is therefore, against this background that he researcher wishes to x-ray the manpower implications of this spiral growth of banks in Nigeria with a view to identify the problems and offer solutions.
1.2 STATEMENT OF PROBLEM
There is little doubt that he growth expansion and changing of commercial and merchant banking activities in Nigeria within the past
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