A Critical Study on the Impact of Organizational Culture in the Banking Industry
A Critical Study on the Impact of Organizational Culture in the Banking Industry
CHAPTER ONE
INTRODUCTION
1.1Â Â Â Â Â Â Â Background of the study
, Organizations create their own culture, which contains the principles for which they want to be recognized and characterized, as well as a regular pattern of conduct (Schein, 2005; Wheelen & Hunger, 2006). Organizational culture may be influenced by the activities and purposes of organizations that have functioned effectively in the past and have translated into conventions, behavior, and expectations regarding ideal ways of thinking (Kotter & Hesket, 2000). If an organization's ideals do not appear to be entrenched in a continuous pattern of conduct, there is no culture. When the culture's ideals are recognized and followed consistently, consistency becomes a defining feature...