Assessment of the Effect of Poor Communication on Healthcare Delivery in Nigeria
Assessment of the Effect of Poor Communication on Healthcare Delivery in Nigeria
CHAPTER ONE
INTRODUCTION
1.1 Background of the study
Understanding communication in health care practices, especially in relation to doctor/nurse-patient communications, can contribute to patient engagement and perceptions of quality of care. In doctor/nurse-patient interaction, both doctors and nurses bring their individual knowledge, attitudes, feelings, experiences, and patterns of behavior to the relationship. These individual-based behavioral patterns and perceptions of realities in healthcare demand that different communication styles be employed to meet the varying healthcare expectations and needs of patients and their caregivers. However, to deliver effective healthcare requires clear communication as an essential element, and that, in an...
