An Evaluation of Service Delivery in the Public Sector in Nigeria: the Perspective of Nigeria’s Budget Process
An Evaluation of Service Delivery in the Public Sector in Nigeria: the Perspective of Nigeria’s Budget Process
INTRODUCTION
1.1 Background of the study
Providing more public services with less public spending is an ongoing challenge for all developing countries. The provision of public services in the country is the primary responsibility of the government, complemented by the private sector. Service delivery is more complex in the public sector as it is not just about meeting expressed needs, but finding out the needs that are not expressed, setting priorities, resource allocation, and publicly justifying and accounting for what has been done. In most developing countries, the public sector plays a significant role in service provision as it controls much of the economic resources. In view of this, public agencies have come under pressure...