Retailers Culture and Attitudinal Barriers Towards the Use of Enaira
Retailers Culture and Attitudinal Barriers Towards the Use of Enaira
CHAPTER ONE
INTRODUCTION
1.1 BACKGROUND OF THE STUDY
Globalization and digitization have revolutionized how businesses operate and competes in the marketplace in the 21st century. Information and communication technology (ICT) is the lifeblood of this change (Onyeaghala & Anele, 2017). Thus, innovations and advancements in technology have led to large and continual changes in the retail sector, since ICT has become vital for the operations of retail outlets and substantially influenced their success in developing and developed nations (Sajuyigbe & Alabi, 2015).
One of the important changes engineered by technology advancement is the transfer from a physical payment system to a digital payment system, which brought about the cashless policy. In light of...
