Abstract
This study was on the challenges and solutions to the development in hospitality industry in Nigeria. Four objectives were raised which included: To ascertain the constraints hindering hospitality development in Imo state, to determine the imperative of hospitality industry development to economic growth of Imo state, to identify factors that can enhance growth and development of hospitality industry in Imo state and to proffer solutions to the problems affecting development of hospitality industry in Imo state. A total of 77 responses were received and validated from the enrolled participants where all respondents were drawn from selected hotels in Imo state. Hypothesis was tested using Chi-Square statistical tool (SPSS).
Chapter One Summary
The importance of this study is manifested in a number of ways. Firstly, the hotel industry, this invariably serves as a source of foreign exchange for the country. Majority of tourists are housed and fed in our hotels. The tourist can be religious tourist, business conference liesur and political tourists.
The importance of the hotel industry can also be seen from the fact that it provides employment opportunities for a wide variety of professionals like caterers, accountants e.t.c.
The significance of this research study is to enable the researcher know the constraints militating against small scale hotel in Nigeria. It will also be significance to other researcher who may be writing on similar topic and will also enlighten the researcher on the imperatives of effectiveness of small scale hotel in Nigeria economy.
Chapter Two Summary
The concept of hospitality is reception and entertainment of guest/visitors with liberality and good will Kotler, Bowen,& Markens (2012) The most important aspect of the hospitality refer to warm welcome, reception and cordiality. It is the warm reception, which invariable induces providing a pleasant atmosphere by means of its available facilities and activities (Telfer, 2016). Hospitality service is about creating a sense of well-being to the guests. It is a feeling that their needs are being met and their business are valued. The hospitality industry consists of broad category of fields within the service industry that includes accommodation, restaurants and bars, event planning, parks, transportation, cruise line and additional fields within the travel and tourism industry. Lashley and Morrison (2010) state that, “hospitality is essentially a relationship based on hosts and guests”. Specifically, hospitality industry is part of travel and tourism industry, but accommodation and catering is a part of hospitality industry, which is limited within the periphery of hotels and catering industries. It ranges from small accommodation to star category hotels and restaurant. It is the industry of providing required and necessary service to the travelers to different purpose, especially for leisure/pleasure activities.
Chapter Three Summary
According to Udoyen (2019), a study population is a group of elements or individuals as the case may be, who share similar characteristics. These similar features can include location, gender, age, sex or specific interest. The emphasis on study population is that it constitutes of individuals or elements that are homogeneous in description.
This study was carried to examine the challenges and solutions to the development in hospitality industry in Nigeria. Selected hotel in Imo state form the population of the study.
Chapter Four Summary
| Demographic information | Frequency | Percent |
| Gender
Male |
||
| 42 | 54.5% | |
| Female | 35 | 45.5% |
| Age | ||
| 20-25 | 15 | 19.5% |
| 25-30 | 19 | 24.7% |
| 31-35 | 23 | 29.9% |
| 36+ | 20 | 25.9% |
| Marital Status | ||
| Single | 10 | 12.9% |
| Married | 64 | 83.1% |
| Separated | 0 | 0% |
| Widowed | 3 | 3.9% |
| Education Level | ||
| WAEC | 00 | 0% |
| BS.c | 35 | 45.5% |
| MS.c | 42 | 55.5% |
| MBA | 00 | 0% |
Chapter Five Summary
It is important to ascertain that the objective of this study was to ascertain the challenges and solutions to the development in hospitality industry in Nigeria. In the preceding chapter, the relevant data collected for this study were presented, critically analyzed and appropriate interpretation given. In this chapter, certain recommendations made which in the opinion of the researcher will be of benefits in addressing the challenges and solutions to the development in hospitality industry in Nigeria.
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