workplace conflicts

Effect of Employee-employer Conflict on Organizational Performance CHAPTER ONE INTRODUCTION 1.1 Background of the study Conflict in an employment relationship has been an issue of continuing interest and debate. Over the years, dealing with conflicts in an organization has been viewed as the sole responsibility of managers, who frequently take a rigid stance on how to deal with them. Organizations that address conflicts in this manner have failed to recognize that conflict is natural in organizational life and has its own benefits, as well as costs.In many organizations in Nigeria today, internal (intrapersonal) and interpersonal conflicts are consuming so much organizational time and attention that organizations are starting to look as though conflict is their primary business. This development is largely due to the inability of leaders in...